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About us

CocoonPower is Australia's leading online tech retailer of smart gadgets, power products and spare parts.

Our range includes over 2,000 smart gadgets and power products. The business has a team of passionate customer service experts and quality driven warehouse staff who strive to ensure every product is beautifully packaged and delivered to customers. Have something you'd like to ask or tell us? We'd love to hear from you. Our brilliant customer service team are free to contact us any time between 10am and 5.30pm AEST weekdays.

Please follow the links below to track your order or request a return:

You can also fill out the Contact Us form on the right with any questions before or after your purchase, we'll respond as soon as possible! We are here to help!

  • Warehouses: 
    - 51 Obrien St, Mooroopna VIC 3629
    - 1916 Pike Pl Seattle, WA 98101
  • Office: 19113 S Hamilton Ave, Gardena 90248
  • Email: info (at) cocoonpower.com
  • Ph: 001113103612012

  • Don't just take our word for it. Thousands of real paying customers are leaving rave reviews across the web. Learn more here.

     

     

    Why Shop With CocoonPower?

    We've been operating since 2010 and we have served over 30,000 customers in worldwide. 

    Free Shipping on all orders 

    We provide free shipping for any size order. All orders are fulfilled and shipped within 2-3 business days. 

    100% Satisfaction Guaranteed 

    We fully guarantee all of our products. If for some reason you are not happy with any item you purchase from us you may return it for a refund. 

    Convenient and Secure Shopping 

    All items on this website can be purchased safely online using our secure shopping cart. Security is provided by the best internet commerce technology available. We use Symantec Norton as our SSL (Secure Socket Layer) digital certificate provider, allowing our customers the strongest certificate services available. Our website is also scanned by McAfee Secure daily. Every McAfee SECURE certified site is tested and certified to be free of malware, viruses, phishing attacks.
     

    Customer Service 

    At CocoonPower we’re 100% committed to serving our customers. We have a team of people checking phone and e-mail messages throughout the day and, in most cases we respond within minutes of receiving them.