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About us

CocoonPower is Australia's largest online retailer of smart gadgets and power products.

 You can contact our 24/7 customer support team here: 

  • Office: 168 Christmas Street, Fairfield, Vic, 3078, Australia
  • Warehouse: 13/15 Harvey Dr, Cowes, Vic, 3922, Australia
  • Email: info (at) cocoonpower.com

100% positive Feedback

Don't just take our word for it. Thousands of real paying customers are leaving rave reviews across the web. See for yourself.

Our Story

Brother and sister team Leo and Chloe love portable charging technology and in 2010 as the market for charging products was beginning to grow they saw an opportunity to bring quality and high performance portable charging products to Australia. No matter where you or your devices are in the world, our goal is to keep them charged. 

Our range includes over 2,000 smart gadgets and power products. Based in Melbourne, the business has a team of passionate customer service experts and quality driven warehouse staff who strive to ensure every product is beautifully packaged and delivered to customers.



Why Shop With CocoonPower Australia?

Australian Owned Business 

We're an Australian family owned and operated business based in Melbourne, Victoria. We've been operating since 2010 and we have served over 30,000 customers in Australia and worldwide. 

Free Shipping on all orders in Australia

We provide free shipping for any size order. All orders are fulfilled and shipped within 2-3 business days. 

100% Satisfaction Guaranteed 

We fully guarantee all of our products. If for some reason you are not happy with any item you purchase from us you may return it for a refund. 

Convenient and Secure Shopping 

All items on this website can be purchased safely online using our secure shopping cart. Security is provided by the best internet commerce technology available. We use Symantec Norton as our SSL (Secure Socket Layer) digital certificate provider, allowing our customers the strongest certificate services available. Our website is also scanned by McAfee Secure daily. Every McAfee SECURE certified site is tested and certified to be free of malware, viruses, phishing attacks.
 

Customer Service 

At CocoonPower Australia we’re 100% committed to serving our customers. We have a team of people checking phone and e-mail messages throughout the day and, in most cases we respond within minutes of receiving them.