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SUPPORT

We are here to help you. Responses may take up to 48 hours as we are experiencing an increase in customer support volume. Please choose from the following for further information:

At your service, we are dedicated to providing assistance to our valued customers. Please note that due to a high volume of customer support inquiries, response times may be delayed and may take up to 6-8 hours. To ensure that we address your concerns in a timely manner, kindly fill out the form provided below and we will make every effort to respond to you as soon as possible.

TRACK YOUR ORDER HERE: Our processing time typically takes 3- 5 business days, and detailed tracking information will be provided to you upon completion of processing.

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Support 

Office: 14O Adams Rd, Luddenham NSW 2745

Email: info[at]cocoonpower.com

Warehouse: 

16 Templar Rd, Erskine Park, NSW 2759

 - 1 Munday Ave, Pinjarra WA 62O8

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© 2009 - 2025 by CocoonPower AU
 

We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture.
We pay our respects to their Elders past, present and emerging.

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